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Question:   How do I set up my mobile number for SingPass 2FA?
For SingPass SMS 2FA registration and activation, and updating of mobile number, please contact SingPass Helpdesk directly. You can email support@singpass.gov.sg, call SingPass Helpdesk at 6643 0555, or visit any of the over 40 SingPass counters in-person to set up SMS 2FA or update mobile number.
Question:   How do I set up SingPass Mobile app?
You can set up SingPass Mobile app here
Question:   How do I register for OneKey Token for SingPass 2FA?
You can register for OneKey Token online at www.singpass.gov.sg.
Question:   How do I activate OneKey Token for SingPass 2FA?
Upon successfully registering for your OneKey Token, you will receive a PIN mailer password within seven working days. You should activate your OneKey Token online at portal.assurity.sg/activate. Please have your PIN mailer password on hand. Once activated, your OneKey Token will be automatically linked with your SingPass account.
Question:   What should I do when I receive my replacement OneKey Token after revoking my old Token?
Please proceed to update your new OneKey Token serial number at www.singpass.gov.sg or at any SingPass counter.
Question:   Where can I find more information about SingPass 2FA?
You can find more information at www.singpass.gov.sg.