NOC Engineer
A brief summary of your job responsibility:
- Perform regular system, application and network (“System”) health checks to verify that the System is operating optimally
- Monitor and identify IT system abnormalities, resolve problems, or escalate to relevant parties for help
- Perform first-level trouble-shooting on the Systems and escalate to second-level teams for assistance
- Provide technical support during disaster recovery, contingency test, scheduled maintenance, system change requests, software installation, system equipment problems, etc
- Generate inventory and statistical reports for monitoring, analytics and audit purposes
- Generate reports, update, escalate and close incident tickets
- Review and verify the accuracy of operational procedure and processes. Provide recommendations to improve systems or to streamline processes
- Maintain and update System’s documentation and inventories
To succeed in this role, you will ideally have:
- Minimum a Diploma in Engineering or Information Technology
- Minimum 2 years of technical support experience in a NOC environment is preferred
- Candidates with 5 years or more of relevant NOC experience maybe be considered for Senior engineer role
- Work in teams of 12-hour rotation shifts that span across weekends and public holidays
- Able to follow documented work instructions and procedures
- Good command of written and English
Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!
Remuneration package will commensurate with your qualifications and experience. Interested applicants please click send your resume to hr@assurity.sg
We thank you for your interest. Please note that only shortlisted candidates will be notified.