NOC Engineer

A brief summary of your job responsibility:

• Perform regular system, application and network (“System”) health checks to verify that the System is operating optimally
• Monitor and identify IT system abnormalities, resolve problems, or escalate to relevant parties for help
• Perform first-level trouble-shooting on the Systems and escalate to second-level teams for assistance
• Provide technical support during disaster recovery, contingency test, scheduled maintenance, system change requests, software installation, system equipment problems, etc
• Generate inventory and statistical reports for monitoring, analytics and audit purposes
• Generate reports, update, escalate and close incident tickets
• Review and verify the accuracy of operational procedure and processes. Provide recommendations to improve systems or to streamline processes
• Maintain and update System’s documentation and inventories

To succeed in this role, you will ideally have:

• Minimum a Diploma in Engineering or Information Technology
• Minimum 2 years of technical support experience in a NOC environment is preferred
• Candidates with 5 years or more of relevant NOC experience maybe be considered for Senior engineer role
• Work in teams of 12-hour rotation shifts that span across weekends and public holidays
• Able to follow documented work instructions and procedures
• Good command of written and English

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

Remuneration package will commensurate with your qualifications and experience. Interested applicants please click send your resume to hr@assurity.sg

We thank you for your interest. Please note that only shortlisted candidates will be notified.